bit10 ltd., our sister company, is a successful Internet application development company - and invaluable resource for UserMetrics. Their technical expertise helps ensure that our recommendations are practical and developer-ready. They also built this site.
UserMetrics are pleased to be collaborating with David Arnott of the Warwick Business School. David is an expert on e-business and marketing and works within the Marketing and Strategic Management Group.
UserMetrics and bit10 ltd. are sponsors of the Institute of Applied Cognitive Science, which is a government-funded suite of labs including a comprehensive usability laboratory.
Our web analytics service is powered by eVisitAnalyst from Maxsi. eVisitAnalyst-based solutions provide web site analysis for Endsleigh Insurance, University of Northumbria, Durham County Council, Age Concern, Staffordshire Building Society, Dewhirst and Hays Travel.
UserMetrics view the knowledge and experience built up by our conventional research partners, Researchcraft, as an integral part of the usability research process; providing not only test participants, but also valued expertise on targeting and selection. Where appropriate they provide “utility” testing - using focus groups and other research tools to provide a complete user satisfaction profile.
Researchcraft, founded in 1995, is a specialist research agency that has built up an impressive client list, including Bank of Scotland, Bradford & Bingley, Britannia, Co-operative Bank, Lloyds TSB, and The Derbyshire Building Society.