The best way of understanding what we do and how it can benefit your organisation is to see some example video from a usability test. Below are some examples in Web quality - our clients get these in full screen resolution.
Please be aware that they take quite a while to download, so don't attempt this on anything other than a decent broadband connection! Or contact us and ask for them on a CD.
This video shows a typical user on the site www.crystalski.co.uk attempting to accomplish the following task:
"Find out how much it would cost for a beginner ski holiday in Italy compared with France in the first week of March 2004.
2 adults and 1 child, living in Coventry, assuming you have the right clothes but no equipment and you want to work out the full price."
We designed the task to represent an everyday goal of a travel site visitor, and the user was selected because she has previously booked skiing holidays online.
Download this 11 minute annotated video clip with sound:
Quicktime video: 76mb (get the free QuickTime player)
RealMedia video: 20mb (get the free RealPlayer)
Windows Media video: 36mb (get the latest free Media Player)
Flash version: 70mb (get the free Flash player)
At the recent "Getting Results" seminar we presented the results of a benchmark usability test of 11 UK university sites. We focused on asking realistic users (including foreign students) to locate course information.
Download a 3 minute annotated video clip with sound of a user on the Westminster University site:
Quicktime video: 76mb (get the free QuickTime player)
RealMedia video: 20mb (get the free RealPlayer)
Windows Media video: 6.5mb (get the latest free Media Player)
Flash version: 41mb (get the free Flash player)
Our parent organisation bit10 ltd. practice what they preach. We tested an e-learning support site they built for the National College for School Leadership. The exercise showed it to be perfectly usable with some minor and fixable issues - which are now being addressed.
Download a 2 minute annotated video clip with sound of relatively inexperienced and unconfident users on an e-learning support site:
Quicktime video: 7mb (get the free QuickTime player)
RealMedia video: 13mb (get the free RealPlayer)
Windows Media video: 5.4mb (get the latest free Media Player)
Flash version: 15mb (get the free Flash player)For more information about any UserMetrics services, please contact us on +44 (0) 24 7685 3222, or email enquiries@usermetrics.net.